Introduction: Understanding and Mapping Asset Management Capability Maturity

Organisational physical assets are expensive to purchase and costly to maintain, however, these assets provide the means to meet organisational objectives and deliver services. Business success for asset-intensive organisations is dependent on the continuous availability of those assets and the capacity of the workforce to support the asset management objectives.

For businesses to succeed they must be capable of making the most from their assets and generate value through these assets over the long -term. Poorly performing assets or those not aligned to organisational objectives deplete scarce resources and may fail to achieve organisational targets.

The Asset Management Capability Maturity Model (AMCaMM) allows managers (and asset decision makers) to quickly assess the level of asset management maturity held by the organisation.

It provides managers with an easy to implement tool that gives an immediate strategic overview of organisational asset management which aligns with the requirements of international and Australian standards to manage their assets. It is a tool to provide a strategic overview of asset management and it does not replace careful monitoring and reporting of organisational requirements for asset management.

Based on international best practice benchmarks, the AMCaMM assesses the current level of asset management across 25 areas of operation – including organisational governance, service delivery planning, tactical and operational planning, service delivery, knowledge management, and organisational management as applied across the organisation.

Performance through AMCaMM
• Assess capability for each process area for your current Strategic Asset Management (SAM) practices;
• Map the results;
• Understand your target capability level (your Gap);
• Develop a plan to move your organisation through organisational change and training.

Using an online survey with a five point response scale, it sets out a range of responses that identify threshold activities for each level of maturity and allows a quick assessment of capability. Sub-units of an organisation can undertake an assessment and these will also be shown individually or averaged as well. The survey takes between 30 and 40 minutes to complete. The five levels range from 1 to 5, with 5 denoting optimisation and the highest level of maturity.

When all the responses have been collated, the program allows you to generate a report for your organisation identifying areas that are addressed well and those that may require attention. The final report draws a ‘spider’ diagram to designate the actual scores on each item for the organisation. The report also shows a system of traffic lights (green, yellow and red) to denote those areas that may need more immediate attention.

The results can be used to demonstrate progress and maturity over time, as well establish a benchmark against industry standards.


Joe Mathew
Chief Executive
Asset Institute